Use
To ensure quick processing of errors, you can specify detailed procedures for:
- Business Process Monitoring
- Error handling
- Contact persons
- Escalation paths
Prerequisites
You have:
● created a solution.
● set up RFC connections between your SAP Solution Manager and your satellite system.
● defined business processes and business process steps, in the Business Process MAINTENANCE session.
Procedures
...
1. Start the transaction SOLUTION_MANAGER.
2. Choose Solution Monitoring ® Business Process Monitoring, in the Operations Set-Up area.
3. Choose Set-Up Business Process Monitoring.
You go to Change Mode: SMO: Business Process Management.
4. Perform the following checks in change mode:
a. Solution Support Organization
c. Local RFC Destination for Data Collection
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