Activating the Service Data Control Cente in Solution Manager

Use

Before you can work with the Service Data Control Center, it must first be activated.

You have to activate the Service Data Control Center only once after it has been installed.

Procedure

You can activate the Service Data Control Center either from the SAP Solution Manager system or by using the built-in activation function in the local system. If you use the SAP Solution Manager system, you can activate the Service Data Control Center for each individual system or centrally for several systems.

To activate the Service Data Control Center from the SAP Solution Manager system:

If you have used the old Service Data Control Center (transaction SDCC), it must be deactivated before you activate the new Service Data Control Center (transaction SDCCN). To do this, delete any scheduled background jobs that are connected with SDCC. For example, AUTO_SESSION_MANAGER, SESS* , SASM*.

If you have never used transaction SDCC, you can immediately go to Step 1 below.

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1. Start the SAP Solution Manager System Landscape (transaction SMSY).

2. Choose Goto ® Solution Manager Operations ® Administration SDCCN.

A dialog box is displayed showing the connected systems and their status.

Systems in which the Service Data Control Center can be activated are indicated by an Activate icon. Systems in which the Service Data Control Center is already active are indicated by Execute icon in the Call SDCCN column.

To add a system to the overview, choose Add.

3. To activate the Service Data Control Center in a system, click on its Activate icon.

When the Service Data Control Center is activated in a system, you can see the Execute icon. To access the Service Data Control Center in a system, click on its Execute icon.

To activate the Service Data Control Center (Transaction SDCCN) from the local system:

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1. Choose Utilities ® Activate.

You are prompted to set up a new RFC destination to SAP, which is used by the Service Data Control Center. This is recommended. See below for more details.

2. Confirm.

The Service Data Control Center is activated now.

Results

When the Service Data Control Center is activated, it performs the following actions:

· Deschedules AUTO_SESSION_MANAGER (ASM), the background job for the old Service Data Control Center.

· Checks whether Customizing settings exist

If no Customizing settings exist, default values are filled in automatically.

If settings already exist, they are left unchanged. Note that existing settings will not be overwritten.

· Creates the following two tasks (if they are not already available):

Maintenance Package task

This task performs all the steps needed to automate data collection for your services.

The Maintenance Package task must be scheduled as a periodic task for the Service Data Control Center to work.

Service Preparation Check (RTCCTOOL)

The Service Preparation Check task serves as a reminder to run the Service Preparation Check (RTCCTOOL). You can use RTCCTOOL to check whether any action needs to be taken in the system, for example, whether you need to implement new SAP Notes or perform a transport.

· Activates the task processor.

The task processor job checks whether tasks are available to be processed.

To ensure the timely processing of all tasks the recommended frequency is ‘hourly’.

· Prompts you to create a new RFC destination (SDCC_OSS) to the SAP Support Portal (formerly called SAP OSS system).

We recommend that you set up a new RFC destination with the name SDCC_OSS. The Service Data Control Center uses this RFC destination to communicate with the SAP Support Portal.

For this to work correctly, the original RFC destination SAPOSS must be working. The SAProuter string used for the SAPOSS destination is used to set up the RFC destination SDCC_OSS.

· Locks the old Service Data Control Center (transaction SDCC).

This ensures that the transaction is not used unintentionally.

The steps taken to activate the Service Data Control Center are all recorded in the task log.

See also:

Create a Dialog Task for a Service Preparation Check

Create a 'Maintenance Package' Task

Reactivating the Old Service Data Control Center