ProcedureDisplay/request SDCCN data inSolution Manager

By default, the the Solution Manager downloads data from satellite systems for monitoring or service at night. You can request the data from the satellite systems manually, e.g. if you have created a session and want to get the data immediately, or the automatic data call did not work.

Note

You can see whether the automatic data download from the satellite systems worked or not, in the symbol next to the session, in the transaction SOLUTION_MANAGER Solution Monitoring EarlyWatch Alert .

End of the note.

SAP has created a session for the customer, in a service plan. You want to know the customer session number for the SAP session number, e.g. if the automatic data download did not work.

Prerequisites

• To be able to download data from the satellite systems with this function, ST-PI has the following version or higher, in the satellite systems:

  • ST-PI 2005_1_46C to <...>_640: SP6

  • ST-PI 2005_1_700: SP4

  • ST-PI 2005_1_710: SP2

  Display of data from the satellite systems is independent of the des ST-PI version in the satellite systems.

• You know the session number of a data download from a satellite system. To display the session number for the data download from a satellite system, choose the transaction SOLUTION_MANAGER Solution Monitoring EarlyWatch Alert . Show the service quick info, or choose the service.

Procedure

1. Choose the transaction SOLUTION_MANAGER Goto Sessions SDCCN Data or Service Plan SDCCN Data .

2. Enter the session number.

3. Choose Display.

4. To download data from the satellite systems, choose Send Download Requests Execute .

   The data is collected in the satellite system, and sent to the SAP Solution Manager.

   Note

   To resend existing download session data, choose Reactivate Task Execute .

   End of the note.

   The system displays the data download status.