Use
You can be informed of errors automatically, with a detailed solution procedure, to ensure prompt handling of errors:
- Interface monitoring
- Error handling with analysis tools
- Contact persons
- Escalation paths
Prerequisites
You have:
· created a solution.
· set up RFC connections between your SAP Solution Manager and your satellite system.
· specified interfaces between your systems.
Activities
...
1. specify monitor objects for the interfaces
2. Set-up interface monitoring.
a. Start the transaction SOLUTION_MANAGER.
b. Choose Solution Monitoring ® Business Process Monitoring, in the Operations Setup area.
c. Choose Set-Up Business Process Monitoring.
You go to Change Mode: SMO: Business Process Management.
Perform the following checks in change mode:
ii. Specify analysis and monitoring tools
iv. Create Service Desk messages
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