Application Not Accessible Via HTTPS in SAP NetWeaver Mobile 7.1

Problem Description

Users report that they cannot access a J2EE resource via HTTPS. The returned page is:

The page cannot be displayed

The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.

Scenario Type:	Error analysis
NetWeaver Component:	J2EE Engine
Validity:	J2EE version >= 6.30

Decision Roadmap

Prerequisites

-

Main Tools

Visual Administrator

File and Internet browser

Analysis

Problem 1:

Wrong URL: https://:

Solution 1:

Verify the HTTPS port and host via the Visual Administrator.

Select ® Dispatcher ® Services ® SSL Provider. 5xx01 is the default HTTPS port, and 5xx06 is the default p4|SSL port.

Use the J2EE Engine's host name and the correct port in the URL.

Problem 2:

The SSL service on any dispatcher cluster element is not started.

Solution 2:

Start the SSL Service using the Visual Administrator.

...

1. Select ® Dispatcher ® services ® SSL Provider.

2. Select Start from the context menu for the SSL Provider.