What is Solution Manager Diagnostics?

A key requirement for efficient support of IT solutions is the ability to perform root cause analysis with speed and efficiency. Solution Manager Diagnostics provides all functionality to centrally analyze and monitor a complete Netweaver system landscape. It also reduces the time needed to train your support organization in root cause analysis for NetWeaver. It is mandatory to install one Solution Manager Diagnostics within your Netweaver solution landscape if you run applications based on SAP Web AS JAVA. Active Global Support performs root cause analysis on incoming incidents on Solution Manager Diagnostics.