Here is the reference where you can find oracle alert and trace files information. This two files is a good starting point for troubleshooting:
Alert file
The alert
- all instance startups and shutdowns
- messages to the operator console
- errors that cause trace files to be written.
- CREATE, ALTER and DROP operations on a database, tablespace or rollback segment.
The alert
Trace File
The Oracle background processes (LGWR, DBWR, PMON, SMON etc) create special debugging files called 'trace files' when Oracle encounters an exception condition. A trace file contains:
- a call stack trace.
- dumps of SGA, PGA, and supervisor stacks.
You may change the location of these files by setting the following parameter in the init.ora: BACKGROUND_DUMP_DEST. To find out what BACKGROUND_DUMP_DEST is set to, do the following:
% sqldba mode=line;
SQLDBA> connect internal;
SQLDBA> show parameter user_dump_dest;
or check in the init.ora
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